IAC Certification Tidbits

(by Nina East IAC-CC, Source: IAC VOICE Feb 2008 issue)

Every so often we get questions about certification, the Masteries, and in particular, how coaches can improve their coaching in order to pass certification. While the IAC is not a training organization per se, we do want to support coaches in being the best they can be and we want them to have the best opportunities to demonstrate that for certification. In this new column I’ll attempt to de-mystify the certification process by answering common questions, reviewing the Masteries and sharing an insider’s look at what the Certifiers look for when reviewing a coaching session. Obviously I can’t do all that in one swoop, so we’ll be running this column frequently. Think of it as tidbits to clarify your thinking and jumpstart your coaching innovation. And please let me know of any questions you have so we can answer them for everyone. Send questions to certification@certifiedcoach.org.

Telling vs. Listening
One of the important distinctions between masterful coaching and not-so-masterful coaching is the distinction of telling vs. listening. Coaching is about eliciting the client’s wisdom and truth, discovering what’s best for them, and engaging the client fully in the process. It is important that the coach not be in “telling” or “instructing” mode for the coaching session. That doesn’t mean the coach can’t tell the client what they are thinking or share relevant information. Certainly, that’s fine.

Where the coaching becomes less than masterful is when the coach spends too much time in this mode. The coach often feels as if he or she needs to be the expert, or perhaps thinks he or she is the expert, and so tells the client what to do, what the client is feeling (or ought to be feeling), and why it is important. The coach’s heart is in the right place. We know a coach genuinely wants to help the client make progress. But when this happens, the coaching is no longer client-centered. It’s become all about the coach, his/her performance, or thinking he/she knows best. In coaching sessions where there is a lot of telling going on, the certifiers have noticed the coach misses critical clues from the client about what is really most important or what the underlying source is, and therefore, the coach and the coaching are less effective.

Interestingly, this often happens in a session where part of the client’s challenge is in standing up for themselves, making their own decisions, speaking their truth, or having confidence about their own abilities or inner knowing. So, even though the coach’s heart is in the right place, the coach is actually exacerbating the problem, and the client doesn’t get what she or he really needs.

Engaged Listening, Coaching Mastery #3, means giving space (silence) for the client to think and respond. It means asking questions…and then giving the client time to respond (even when they need to think about it a bit). It means not interrupting or talking over the client in order to have your idea considered. (Though there are ways to interrupt appropriately if the client is on a rant or “stuck in their story”.)

Engaged Listening also means picking up on the nuances in the client’s communication. If you’re in “telling” mode, you are thinking more about what you are saying than what you are hearing, and it’s virtually impossible to pick up on all the nuances and signals the client is sending.

Some questions to ask yourself:
When you are coaching, who is doing most of the talking – you or your client? (Listen to your own recordings to get an honest assessment.)
What is most important to you – getting the client to do something (anything!) or getting to the source of what’s really going on?
Is what you are telling the client really for them or is any teensy part of it really for you?
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Nina East is the IAC’s Lead Certifier and the author of PersonalGrowthEnthusiast.com. As a coach she works with personal growth professionals, helps coaches master the art of coaching, and coaches students through the transition into college. http://www.ninaeast.com/
Please send your questions on the IAC Coaching Masteries and the certification process to certification@certifiedcoach.org.

source: IAC VOICE Feb Issue

April Activity

Apr 8 : Theme : Briefing on New Kick Off of the 9 Masteries Test 1
主題 : IAC 新的九項精萃第一部份考試內容簡介。並邈請成功考獲第一部份考試教練作分享

Facilitator : Coach Bonnie, IAC-CC
主持人 : Coach Bonnie, IAC-CC

Date and Time : 8th Apr 2008 (Tue) 7:00-8:30pm
日期 : 二ＯＯ八年四月八日 (星期二) 晚上七時至八時半

Place : Rm1704 Car Po Comm Bldg., 18 Lyndhurst Terrace, Central, HK. (MAP)
地點 : 香港中環擺花街18號嘉寶商業大厦1704室 (地圖)

Fee : Sharing on Venue Fee (Total HK$400)
費用 : 共同平均分付場地租用費 (共計HK$400)

Maximum Participants : 20 people
最多人數 : 20人

Language : Cantonese
語言 : 廣東話

RSVP : bonnie@coachlite.com via email
報名 : 請電郵至 bonnie@coachlite.com

The New Test 1 has launched in March 2008

Finally the New Test 1 on the IAC Coaching Masteries has launched in Mid March, 2008. I would like to summarize its difference from the old test for your quick reference:

• New vs Old
• 9 Coaching Masteries vs 15 Proficiencies
• 100 questions vs 200 questions
• 70% to pass vs 66% to pass
• US$37 Test fee vs US$10 Test fee

Try the Sample Test Here

Hint:
You are not required to do the online test in one shot. It is alright to breakdown the 100 questions inTest 1 in to several check in. Well, my hint to you is - Don't Strain Your Eyes and a Clear Mind makes sound choice.

Activity - Mar 2008

Mar : no meeting due to Practicum Retreat in China

Apr 8 : Briefing on New Kick Off of the 9 Masteries Test 1
IAC 新的九項精萃(9 Masteries) 第一部份考試內容 ( 網上選擇題)簡介。
並邈請成功考獲第一部份考試教練作分享

What are the IAC and ICF?

"The IAC and the ICF are two independent certifying organizations, meaning they do not have a vested interested in coach training programs. Their evaluations are based on their individual standards, and each organization has their unique way of administering their certifying process.

The IAC does not require that you attend a specific training institute, or log a certain number of coaching hours. The certification is based on an understanding and demonstration of coaching proficiency, through a written, online exam, and recorded coaching sessions which are evaluated by a trained team of certifying examiners. http://certifiedcoach.org/certify/certification.html

The IAC recognizes that many professionals from various industries transition into coaching, or use a coaching approach a variety of ways in their business or practice, therefore does not require a set number of training hours in order to assimilate coaching skills, or necessitate logging coaching hours.

For information about the ICF's certification program, visit: http://www.coachfederation.org/

Prior experience and personal preferences will best determine which certification a coach decides to pursue."

source: International Association of Coaching

We have 17 members in Hong Kong

When I started the IAC HK Chapter, I found there were only 6 members. Now, we have 17 in Hong Kong and 5 in China. Hurray......

Next is to looking forward to have more certified coaches.